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Welcome to the 20:20 Innovation webinar series. The themes of the webinars are a mix of general and technical topics to suit the needs of all INAA members. You can access the webinars either live or through the recorded version, with no limit.

2023 Practice Management and Development Webinars

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19th January 23 - Strategies for 2023

12pm to 1pm GMT – Ian Fletcher

Objectives

2022 saw us emerge from the pandemic, the start of the war in Ukraine, spiralling inflation, an energy crisis and general supply chain shortages. In addition, our industry is disrupted by technology and AI threatens the existence of some of our services. So, what should accountancy firms do to take advantage of this disruption? In this webinar we will outline strategies for success and illustrate them with examples of firms who are leading the way.

Key Topics

  • Industry overview;
  • Setting a strategy for success;
  • Winning formulas to embrace technology:
  • Educating clients on your range of services;
  • Winning new and exciting clients.

Who Should Attend

Partners and managers who are looking to stay ahead of the competition by increasing revenue and improving efficiency.

Recording Slides

9th February 23 - Growth Through Aquisition

12pm to 1pm GMT – Gordon Gilchrist

Objectives

A number of firms have recognised the benefit of acquiring firms to reach a critical mass that facilitates an enhanced client proposition and also to become more attractive to team members. This webinar will discuss the benefits of organic growth versus acquisition growth.

Key Topics

  • How to go about targeting potential firms to acquire
  • The process of approaching potential targets
  • How to gather information
  • How firms are strategising the strengths of potential targets versus the weaknesses of your own firm
  • Negotiating acquisition terms

Who Should Attend

Managing partners and partners who are looking to expand their businesses through acquisition.

Recording Slides

20th March 23 - Positioning your Firm in the High Value Sector with Advisory Services

12pm to 1pm GMT – Ian Fletcher

Objectives

No one could have predicted how the last three years have panned out, and as we learn to live with a stormy economy now is the time to focus on positioning your firm in the high value sector. Specifically we will examine how successful firms have moved ahead of the curve and what they do differently to the rest.

Key Topics

  • How should we adopt our services and systems to meet the new challenges we face?
  • What should we be doing to help businesses become more resilient and able to prosper?
  • Most importantly, how do we stay relevant to our clients and prospects?

Who Should Attend

Partners and managers who are looking to stay ahead of the competition by increasing revenue and improving efficiency.

Recording Slides

23rd March 23 - Marketing in a Modern Firm Including Niche Marketing

12pm to 1pm GMT – Gordon Gilchrist

Objectives

The last research suggested that over 90% of the upper quartile of successful accounting firms ALL have adopted niche marketing – departments that are niches , typically by industry, grow faster, attract better fee earners, are more profitable and generally far more successful than the general practice.

Key Topics

  • Marketing Focus​
  • Choosing which niche works for your firm
  • Finding and developing a niche champion
  • Developing a niche client proposition that is highly attractive
  • Segmenting a prospects database & datamining
  • Winning new clients
  • One step back to take 3 steps forward

Who should attend

Managing partner, partners, practice manager, aspirational fee earners & marketeers.

Recording Slides

5th April 23 - The Top 7 Ideas for Recruiting and Retaining Talent

12pm to 1pm BST – Gordon Gilchrist

Objectives

Winning the Talent War and/or the post-Pandemic hiring race will give or our firm a significant competitive advantage. Times are changing and the way we deal with these changes will define our future – recruitment is a great example of this. Issues such as flexibility, remote working, diversity, inclusion, & embracing tech to make people’s life easier, all affect the outcome of our hiring success.

Key Topics

  • 7 Factors that influence your future team members decision & what to do to address them
  • 7 ideas to implement helping people with their well being
  • 7 practical ways to work better with the team
  • 7 tried and tested things to do to “free up people’s time”

Who Should Attend

Managing partners and partners.

Recording Slides

24th April 23 - Going Green for Growth

12pm to 1pm BST – Ian Stanlake

Objectives

Understand the opportunities offered by the green agenda for accountants.

Key Topics

  • What is the “green agenda”
  • Benefits of strong environmental credentials:
    • Climate concerns
    • Cost savings
    • Staff retention and motivation
    • Competitive advantage
    • Revenue opportunities – new service lines
  • The E in ESG
  • Driving a powerful network effect
  • Regulation a key driver

Who Should Attend

Managing partner, partners, practice manager, finance partner and aspirational fee earners.

Recording Slides

4th May 23 - How to Price Your Services in a Changing World

12pm to 1pm BST – Gordon Gilchrist

Objectives

The timesheet is no longer the ONLY way to determine the price of accountancy services. There is no doubt, however, that timesheets can be very helpful when a cost sensitive service needs to be priced and the use of a cost plus system such as a timesheet is perfectly acceptable. That said, for benefit driven services such as tax planning, corporate finance, business advisory, wealth management, legacy planning, retirement planning, exit routes, etc., the expertise and specialisation required, contradicts the idea of a cost plus system but more as a benefit driven value pricing model. Value pricing is the concept of agreeing a price which is determined by the value to the customer.

Key Topics

There are many ways to determine value other than the timesheet, including:

  • Cost of replacement (bookkeeping and various levels of the Virtual Financial Officer)
  • Amounts of money involved
  • Amounts of emotion involved, both fear and greed
  • The risks involved
  • Competition
  • The level of indispensability (e.g., tax investigation)

This webinar will set out some methodologies and ways of addressing value pricing other than through the use of the timesheet especially understanding the “Value Curve”

Who Should Attend

Marketing partners, partners, Marketing managers and co-ordinators, practice managers and aspirational fee earners.

Recording Slides

13th June 23 - Power Up Your Profits

12pm to 1pm BST – Billie Mcloughlin

Objectives

Based on experiences with more than 1000 2020 member firms across the country, Billie will present dozens of high-impact practices and techniques employed by the nation’s most successful firms to maximize profitability. Some are preferable to others depending on your firm’s situation, but properly employed, they work.

Key Topics

  • The elements that make accountancy firms profitable
  • Accountancy firm benchmarking
  • Growth straight to the bottom line
  • Other ways to improve profitability
  • Best practices that move firms from good to great
  • What doesn’t seem to be important to firm profitability
  • Partner relations: Happy partners are productive partners

Who Should Attend

Managing partner, partners, practice manager, and aspirational fee earners.

Recording Slides

11th July 23 - How to be Successful with Digital Marketing

12pm to 1pm BST – Dave Goodyear

Objectives

Understand how digital marketing can help your accountancy firm grow by using the essential tools available to you.

Key Topics

  • Key elements of an online presence
  • What makes a good website
  • The digital marketing tools to use
  • Making the most of what is available to you

Who Should Attend

Managing partner, partners, marketing managers and co-ordinators, practice manager and aspirational fee earners.

Recording Slides

17th October 23 - How to Win New Clients

12pm to 1pm BST – Gordon Gilchrist

Objectives

Taking on new clients, the sort of clients you are looking for, brings a number of benefits.

  • You and your colleagues enjoy working for better clients
  • Team retention is higher
  • You can afford to let some clients go that are “holding you and your colleagues back”
  • Its much more rewarding for everybody
  • It’s a more profitable path
  • The firm becomes more attractive to potential
    1. team members
    2. clients
    3. investors

Key Topics

  • What is your ideal client
  • Building a list of ideal clients – understanding their “persona”
  • How to leverage your client base for client referrals
  • Making your firm attractive to your target audience
  • Converting leads into clients

Who Should Attend

Managing partners, partners and marketeers, who are looking for better clients.

Recording Slides

23rd November 23 - How To Build Resilience & Thrive: The Four Elements of Wellbeing

12pm to 1pm GMT – Sharon Critchlow

Objectives

To understand the impact of stress on our ability to perform well at work and to enjoy our lives. To recognise the different ways that stress manifests in ourselves and those around us To be able to create a balanced wellbeing plan using the four elements of wellbeing.

Key Topics

  • The impact of stress on performance
  • Recognition and understanding of anxiety
  • Creating a balanced wellbeing plan for yourself and your team

Who Should Attend

Anyone who wants the tools to counter the effects of stress and pressure. Particularly useful to those who manage others and want to take a rounded approach to the team’s wellbeing.

30th November 23 - Your 2024 Marketing Plan (International)

12pm to 1pm GMT – Gordon Gilchrist

Objectives

Marketing has defined as “Satisfying an unsatisfied customer uniquely well” – whilst possibly a bit harsh, the point is well made – do we know:

  • What our clients REALLY want from their accountant? and
  • Do we deliver in such a way that they find most satisfactory?

Do we KNOW the answer to these 2 questions? Many firms will have partners who think they know on the basis that they are close to their clients. 2020’s research through 000’s of client interviews over nearly 30 years confirm most partners and fee earners cannot answer these 4 simple questions;

  • What do most of clients care about when dealing with their accountant most of the time?
  • How do we (as their accountants) stack up on those important issues?
  • Have they SERIOUSLY considered changing their accountant in the last 12 months?
  • What other services would they be interested in buying from their accountant?

If we KNEW the answers to these questions and our marketing plan reflected these answers, then our marketing plan would be a very powerful document to action.

Key Topics

  • Marketing Focus​
  • Your “Target Market” Client proposition for 2019/20, niches​
  • Team involvement & Client satisfaction​
  • Networking for referrals & recommendations​
  • Marketing materials that work​
  • Websites​
  • Manual materials (still matter to some people)​
  • Marketing activities to generate quality leads​
  • Structure, Resources and Measuring marketing success​

Who Should Attend

Managing partner, partners, practice manager, aspirational fee earners & marketeers.

12th December 23 - Feeling Valued – Helping your Clients and Your Team Feel Appreciated

12pm to 1pm GMT – Lara Morgan

Objectives

How – discover how to value and appreciate your team, money is not always the answer When to do it, perhaps when it is least expected or required What – what do you do, time in lieu, a comment, gift, money, extras, know your individuals Where – in public view, behind closed doors, choose carefully not all people like the limelight Why – because without your people you are toast

Key Topics

  • In today’s climate, why valuing your team is more important than ever
  • Share the appreciation, it does not aways have to be “the boss” …autonomy
  • How to do it when there is not always a budget.

Who Should Attend

Anyone concerned with mental health, team welfare, motivation and reward.

2023 Technical Topics Webinars

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16th March 23 - International Tax Refresher #1

12pm to 1pm GMT – Jeremy Mindell

Objectives

Whilst it is impossible to be an expert in the tax provisions applying to all jurisdictions, this webinar will give a reminder of some of the areas of relevance to those with clients who have international tax aspects to their affairs. The webinar will consider current points of interest and the practical effect of any recent international changes and initiatives. In particular we will consider the impact of BEPS 2.0.

Key Topics

  • The key issues when dealing with international aspects of tax
  • International agreements, initiatives and coordination between tax authorities
  • Recent tax cases and the impact of relevant decisions
  • Transfer pricing, permanent establishments and corporate tax update
  • Post Covid developments
  • Useful sources of information

Who Should Attend

Managing partner, partners, practice manager, finance partner and aspirational fee earners.

Recording Slides

26th April 23 - IFRS Refresher - IFRS9 and IFRS15 (Financial Instruments and Revenue)

12pm to 1pm BST – Clare Jones

Objectives

To provide an overview of the accounting treatment and the key challenges with applying IFRS 9 and IFRS 15. It will focus on the more challenging areas and the impact for entities financial reporting.

Key Topics

  • Applying the five-step model and some of the challenges, including areas of estimation and judgement
  • Classifying financial instruments and applying the expected credit loss impairment methodology
  • Key disclosures for reporting entities, including risks and estimation uncertainties
  • Feedback from the FRC thematic reviews

Who Should Attend

This webinar is aimed at all levels of staff involved in preparing or auditing financial statements prepared under IFRS.

Recording Slides

23rd May 23 - IFRS Refresher - IFRS16 and IAS36 (Leases and Impairments)

12pm to 1pm BST – Clare Jones

Objectives

To provide an overview of the accounting treatment and the key challenges with applying IFRS 16 and IAS 36. It will focus on the more challenging areas and the interaction with these standards, outlining the considerations and disclosures for an entity’s financial reporting.

Key Topics

  • Recognising right of use assets and lease liabilities on the balance sheet, including areas of judgement and the subsequent accounting considerations
  • An overview of the impairment accounting requirements and the impact on the financial statements
  • The interaction with leases and impairments on the financial reporting
  • Key disclosures for reporting entities, including risks and estimation uncertainties
  • Feedback from the FRC thematic reviews

Who Should Attend

This webinar is aimed at all levels of staff involved in preparing or auditing financial statements prepared under IFRS.

Recording Slides

20th June 23 - IFRS and IFRIC Update

12pm to 1pm BST – David Potts

Objectives

This one hour webinar is designed to cover all recent developments in IFRS including key developments and commentary from the interpretations committee (IFRIC) . The session will summarise key new developments, the implementations dates for all planned changes not yet in force and also an overview of the current project plan and timetable.

Key Topics

The session will typically cover:

• All new issued IFRSs and amendments to existing IFRS• New IFRIC Interpretations• An update on the current IFRS work programme including timetable

Who Should Attend

This session should be of benefit to all accountants and auditors involved in the preparation of IFRS financial statements.

Recording Slides

10th July 23 - ISA Update and Refresher

12pm to 1pm BST – Clare Jones

Objectives

To provide auditors with the latest revisions to ISAs to ensure compliance with the requirements in their audit approach and procedures and relevant guidance from regulators.

Key Topics

  • The new requirements of ISA 315 Revised, Identifying and Assessing the Risks of Material Misstatement
  • Further topics will be confirmed nearer the time to ensure the content includes the latest revisions, amendments and guidance.
  • Feedback from regulators

Who Should Attend

This webinar is aimed at all levels of staff involved in auditing financial statements.

Recording Slides

19th September 23 - International Tax Refresher #2

12pm to 1pm BST – Jeremy Mindell

Objectives

Whilst it is impossible to be an expert in the tax provisions applying to all jurisdictions, this webinar will give a reminder of some of the areas of relevance to those with clients who have international tax aspects to their affairs. The webinar will consider current points of interest and the practical effect of any recent international changes and initiatives. In particular we will consider the impact of BEPS 2.0.

Key Topics

  • The key issues when dealing with international aspects of tax
  • International agreements, initiatives and coordination between tax authorities
  • Recent tax cases and the impact of relevant decisions
  • Transfer pricing, permanent establishments and corporate tax update
  • Post Covid developments
  • Useful sources of information

Who Should Attend

Managing partner, partners, practice manager, finance partner and aspirational fee earners.

Recording Slides

2nd October 23 - IFRS Common Disclosure Problems

12pm to 1pm BST – David Potts

Objectives

This one hour webinar will summarise all the most common issues and problems encountered by preparers when trying to produce a fully compliant set of IFRS financial statements. Even if IFRS don’t change, the surrounding economic circumstances will, the session is designed to make sure attendees are up to speed with the most important current issues.

Key Topics

This session will typically cover:

  • Comment and material issued by accounting regulators
  • Discussion topics addressed by the IFRS Foundation
  • Key issues and comment from the ‘big four’ accountancy firms and similar

Who Should Attend

This session will be of use to all accountants and auditors who are involved in the preparation of IFRS financial statements. It is designed to help you to avoid making the kind of mistakes that are made by others.

Recording Slides

2023 Specialist Sector Webinar

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2nd February 23 - Cryptocurrency - What You and Your Clients Need to Know

12pm to 1pm GMT – Joe David and Jamie Nuttall

Objectives

To understand and apply the basics of reporting Crypto income and gains.

Key Topics

  • Basics of Crypto Assets – What is “crypto”? We have a brief look into what constitutes as a crypto asset, the difference between a coin and token, what a blockchain is and the underlying technology that makes it special. We will use and explain terminology within the realm of crypto.
  • Income tax and Capital Gains tax – We will breakdown the different streams and types of income/gain an individual may have and talk about which regime they will fall under. We will also discuss how certain situations have both income tax and capital gains tax implications as well as how to deal with this. The use of software and how dangerous it is to assume no adjustments are needed. Some tax planning opportunity for rewards, incorporating the assets and negligible value claims.
  • NFT’s – What is an “NFT”? We will discuss how this differentiates to a crypto token or coin, how the bed and breakfast rules are applied here and why pooling may not be applicable.
  • Reporting on SA100 – The fundamentals of reporting the data collected on an individual tax return, whether the trading allowance is appropriate and common pitfalls/misconceptions.

Who Should Attend

Managing partner, partners, manager, finance partner and aspirational fee earners.

Recording Slides

2023 Technical Audit Webinar

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5th July 23 - Data Analytics for Accountants and Auditors

10am to 12pm BST – Frankie Hackett

Objectives

Participants should come away with the knowledge and confidence of how they can take small steps towards using data and analytics for modernisation and automation, and an understanding of how they can add value to their firms or clients through championing modern technologies without being a technology expert.

Key Topics

  • how to feel confident in taking the first steps towards a data-driven approach to accounting and audit
  • the three big steps to take to automate your processes,
  • the benefits of automation and analytics.
  • how using data for modernisation and automation is similar to other strategic activities that accountants already do
  • benefits both for the accountant and the client when a data-driven approach is taken.

Who Should Attend

Managing partner, partners, practice manager, aspirational partners, directors, those with an interest in but limited experience of analytics.

Recording Slides

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