Name: 2020 Innovation Training Ltd
Address: Pinewood Business Park, Birmingham, B37 7HG, UK
Telephone: +44 (0) 121 314 2020
Price range: $

Objectives

ISQM 1 (the IAASB’s international quality management standard) requires that Root Cause Analysis (RCA) is performed whenever a deficiency is identified in the monitoring activities (eg cold file reviews). But do you really understand how to undertake a root cause analysis and drive quality improvements in your audits?

Key topics

What root cause analysis (RCA) is
When RCA is required
- What is a finding and what is a deficiency.
How to undertake RCA
- Asking “Why, why, why?”
- Considering category of problems identified
- Identifying solutions to the root causes
- Recording and tracking implementation of solutions
- Examples to illustrate the process.

Who should attend

Audit partners and managers, in particular:

Those with responsibilities for monitoring quality within the System of Quality Management for audit and those who are expecting to undertake or supervise root cause analysis.
The person with ultimate responsibility for the system of Quality Management for audit, which is the most senior person in the practice.
Those carrying out cold file reviews who wish also to be able to conduct root cause analysis.
Partners in other areas of the business with a responsibility for quality will also find the course useful.

Training

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Consultancy

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