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Home / Webinar / Building Relationships and Critical Thinking

Pricing

Non member £250.00 + VAT

Presenter

Sharon Critchlow

About Sharon
Book now

What's Included

  • Expert Knowledge from an Industry-Leading Speaker
  • Verifiable CPD hours
  • CPD Tracking and Certificate
  • Live Webinar (if a future date is listed) with Q&A
  • The Recording of the Event
  • Supporting Materials

OBJECTIVES

To give you the skills to build better client and staff relationships through better quality conversations

KEY TOPICS

  • The role of effective questioning and avoiding assumptions
  • The use of open questions and clean language to have confident conversations
  • Basic coaching tips to gain a deeper understanding

WHO SHOULD ATTEND

Everyone who wants to build better relationships and improve their communication.