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Pricing

Non member £99.00 + VAT

Presenter

Sharon Critchlow

About Sharon
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What's Included

  • Expert Knowledge from an Industry-Leading Speaker
  • Verifiable CPD hours
  • CPD Tracking and Certificate
  • Live Webinar (if a future date is listed) with Q&A
  • The Recording of the Event
  • Supporting Materials

Objectives

In these times of fast-paced technological change and increasingly poor mental health in the workforce, an Emotional Intelligence focus provides a way forward for your business. In this session we will highlight how to improve your own emotional intelligence and use these skills to increase your own happiness as well as influence others. Having a greater awareness and empathy for your teams and your clients is the key to success in the modern workplace.

Key topics

  • Background to emotional intelligence and why it matters.
  • Reducing stress and creating a happy workplace through communication.
  • Social awareness and relationship influence.

Who should attend

Everyone who wants to grow their communication skills, learn ways to approach issues without confrontation and increase their influence.