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Protecting you and your clients from the unexpected costs associated with HMRC Tax Investigations through our collaboration with Professional Fee Protection (PFP) – A leading provider of fee protection services since 1985.

For four decades, PFP have been delivering expert tax advice and fee protection insurance. They work with hundreds of accountancy firms across the UK - small, medium and large. 

Through our partnership with PFP – the UK’s leading provider of specialist tax and fee-protection services – your clients are covered, while you expand your services and watch your practice’s profits grow. The figures speak for themselves:

  • Over 289 practices have moved their fee protection insurance to 20:20 Tax Protection, grossing in excess of over £8m in premiums
  • PFP have been established for over 40 years

You get much more with us…

Proven marketing support

Struggling to find the right words to promote the Fee Protection Service to your clients? PFP have got you covered. 

PFP’s Marketing Support Pack is designed to give you useful tools to confidently promote the fee protection service to your clients and drive results — without starting from scratch. 

Whether you're launching a campaign, following up with clients, or updating your website, the tool kit provides ready-to-use written materials for your use. 

20:20 Tax Protection provide proven marketing support to promote your fee protection offering. Our bespoke, proactive marketing service guarantees to maximise your client take-up rates and scheme revenue.

Our in-house marketing team comprises qualified and experienced marketing managers, graphic designers, copywriters and marketing assistants. Your dedicated marketing manager will proactively work with you to design, implement, monitor and improve your ongoing marketing strategy.

  • Digital marketing – From sophisticated email marketing and blog posts to videos, we offer digital tools to drive online awareness, engagement and conversion.
  • Print marketing – We can help to launch and manage effective campaigns encompassing brochures, leaflets, sales letters, postcards plus much more.
  • Administrative support – We know how time consuming marketing can be. Whether you need letters printed and posted, or follow up calls to be made, 20:20 Tax Protection are here to help you.

If you work in specific industry sectors or for large corporate clients, we can produce sector and client specific literature to help maximise take-up rates by demonstrating highly relevant experience and understanding.

  • Academies
  • Building
  • Charities
  • Construction
  • Farming/Agriculture
  • Hair and Beauty
  • Hotel and leisure
  • Landlords
  • Legal Profession
  • Media Professionals
  • Medical Profession
  • Plumbers
  • Public Sector
  • Restaurants
  • Taxi Drivers

Comprehensive protection

With Fee Protection Insurance you can claim for your professional fees when defending a client who subscribes to your Fee Protection Service, in the event they are subject to a HMRC tax investigation. Your policy provides:

  • Comprehensive cover up to £100,000*
  • Expert tax advice from experienced specialists.

*Please note, inner indemnity limits may apply, please contact us for further details. 

Cover includes:

  • IHT enquiries  
  • Gift Aid inspections  
  • Employment status disputes  
  • Interventions (formal enquiries)  
  • Partners/directors/company secretary and spouse cover  
  • Application for a Judicial Review  
  • Code of Practice 8 investigations  
  • CJRS and SEISS compliance checks 
  • Full enquiries  
  • Aspect enquiries  
  • Business inspection notices  
  • VAT/PAYE/CIS compliance visits  
  • VAT disputes  
  • PAYE/NIC/CIS disputes  
  • National Minimum Wage compliance visits  
  • IR35 status check  
  • IR35 disputes 

Industry-leading support

Policyholders can seek help and advice from PFP on any investigation being undertaken.

Their expert team is highly experienced in tax investigations and boast a wealth of knowledge they can share with members. The Tax Investigations helpline means the team is available to help with any assistance you might need at any stage of a tax investigation enquiry. Many firms are surprised at the lengths PFP go to, to help defend clients under enquiry. They will support you when you need it most! 

The highly skilled account managers will assist you every step of the way, from launching your scheme, to administration and claims.

You’ll also get plenty of help with claims:

  • 48-hour claim handling
  • Online portal to easily submit your claim
  • Live updates on claims from the member portal and request payments
  • Claims from the member portal are updated daily. You can also make requests for payments directly from the portal
  • Claims payments made by BACS within 14 days

As well as marketing campaigns that span the lifetime of your scheme, your team are also provided with:

  • Year-round support with regular visits
  • Monthly CPD webinars for staff
  • Seminars
  • Podcasts
  • Expert tax advice lines
  • Access to over 100 leading tax experts
  • Tax Investigation Workshops

WHY 20:20 TAX PROTECTION AND PFP?

More than 37,400 tax investigations

PFP has unrivalled experience in all tax-related investigations, enquiries, visits, checks and disputes.

Longest-running fee-protection provider

Established in 1985, PFP is the UK’s longest-running fee protection provider to offer you confidence and stability

Tax Investigations Webinars

Monthly webinars provide a convenient way of keeping up to date with the latest HMRC changes while earning extra CPD points.

Tax helpline

PFP can provide you with access to over 100 leading tax experts