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Protecting you and your clients against HMRC investigations, and providing marketing support to promote your fee-protection services

Through our partnership with PFP – the UK’s leading provider of specialist tax and fee-protection services – your clients are covered, while you expand your services and watch your practice’s profits grow. The figures speak for themselves:

  • Over 289 practices have moved their fee protection insurance to 20:20 Tax Protection, grossing in excess of over £8m in premiums
  • PFP have been established for over 37 years
  • 97% of practices renew their 20:20 Tax Protection each year.

You get much more with us…

Proven marketing support

20:20 Tax Protection provide proven marketing support to promote your fee protection
offering. Our bespoke, proactive marketing service guarantees to maximise your client take-up rates and scheme revenue.

Our in-house marketing team comprises qualified and experienced marketing managers, graphic designers, copywriters and marketing assistants. Your dedicated marketing
manager will proactively work with you to design, implement, monitor and improve your ongoing marketing strategy.

There is no cost for any of our marketing support. It’s just one of the reasons why
we retain 97% of our clients and why 20:20 Innovation members are moving their scheme to 20:20 Tax Protection.

  • Digital marketing – From microsites, with online payment facilities, to sophisticated email marketing, blog posts to videos, we offer digital tools to drive online awareness, engagement and conversion.
  • Print marketing – We can help to launch and manage effective campaigns encompassing brochures, leaflets, sales letters, postcards plus much more.
  • Administrative support – We know how time consuming marketing can be. Whether you need letters printed and posted, or follow up calls to be made, 20:20 Tax Protection are here to help you.

If you work in specific industry sectors or for large corporate clients, we can produce sector and client specific literature to help maximise take-up rates by demonstrating highly relevant experience and understanding.

  • Academies
  • Building
  • Charities
  • Construction
  • Farming/Agriculture
  • Hair and Beauty
  • Hotel and leisure
  • Landlords
  • Legal Profession
  • Media Professionals
  • Medical Profession
  • Plumbers
  • Public Sector
  • Restaurants
  • Taxi Drivers

Comprehensive protection

Give your clients peace of mind with comprehensive cover up to £100,000 with no excess as standard for tax returns up to 90 days late.

  • Over the last 37 years PFP have arranged protection
    for over 4,500 accountancy firms
  • PFP can offer bespoke cover for every practice

Cover includes:

  • Full enquiries
  • Aspect enquiries
  • Business-inspection notices
  • VAT, PAYE, NMW, CJRS compliance visits & checks
  • IR35 status checks
  • VAT disputes
  • IR35 disputes
  • PAYE and NIC disputes
  • IHT enquiries
  • Employment status disputes
  • Interventions (informal enquiries)
  • Partners/directors/secretary and spouse cover
  • Application for a judicial review
  • Code of Practice 8 investigations

PFP offer bespoke cover for every practice they work with.

Industry-leading support

We encourage 20:20 Tax Protection members to seek help and advice from PFP on any investigation being undertaken.

Their claims team is experienced in tax investigations and have a wealth of knowledge they can share with 20:20 Tax Protection members – free of charge. The free Tax Investigations helpline means the team is available to help 20:20 Tax Protection members with any assistance they might need at any stage of a tax investigation enquiry. Many firms are surprised at the lengths PFP go to, to help defend clients under enquiry. They will support you when you need it most! The highly experienced account managers will support you every step of the way, from launching your scheme and marketing it to clients, to administration and claims.

You’ll also get plenty of help with claims:

  • 48-hour claim handling
  • Online portal to easily submit your claim
  • Live updates on claims from the member portal and request payments
  • Claims from the member portal are updated daily. You can also make requests for payments directly from the portal
  • Claims payments made by BACS within 14 days

As well as marketing campaigns that span the lifetime of your scheme, your team are also provided with:

  • Year-round support with regular visits
  • Monthly CPD webinars for staff
  • Seminars
  • Podcasts
  • Expert tax advice lines
  • Access to over 100 leading tax experts
  • Tax Investigation Workshops


The service and support has been excellent, we are using the marketing team to help us expand this year including follow up calls, which has been very helpful in increasing the take up amongst our clients.

– McEwan Wallace Chartered Accountants

The service we receive from 20:20 Tax Protection is very good and we get lots of pro-active assistance. Our scheme was easy to move from our existing provider and we are now seeing a 75% increase in income. We would definitely recommend them.

– Haslers


More than 37,400 tax investigations

PFP has unrivalled experience in all tax-related investigations, enquiries, visits, checks and disputes.

Longest-running fee-protection provider

Established in 1985, PFP is the UK’s longest-running fee protection provider to offer you confidence and stability

Hundreds of thousands in increased profit

PFP have helped one firm grow their profits by > £173,000, 8 firms by > £50,000 and a further 15+ firms by > £30,000

Tax Investigations Webinars

Monthly webinars provide a convenient way of keeping up to date with the latest HMRC changes while earning extra CPD points.

Tax helpline

PFP can provide you with access to over 100 leading tax experts

And if that wasn’t enough… Tax Tips & Tools

Sign up for a 20:20 scheme and you could qualify for a complimentary copy of Tax Tips & Tools