Proven marketing support

Including everything you need to promote your firm’s fee-protection offering, our tailored marketing service guarantees to maximise your client take-up rates and scheme revenue. Its effectiveness is the main reason why so many practices renew with us every year.

Our in-house marketing team comprises experienced marketing managers, graphic designers and copywriters. You have your own marketing manager, who works with you to design, implement, monitor and improve your ongoing marketing strategy.

There’s no extra cost for any of our marketing support, which includes expert help with:

• Digital marketing – from microsites with online payment facilities to email campaigns, blog posts and videos
• Print marketing – targeted advertising, direct mail and product literature
• Admin support – taking care of time-consuming marketing tasks, whether it’s printing and posting letters, or making follow-up calls.

Also, if you work in particular industry sectors or for large corporate clients, we can produce sector-specific and client-specific literature for you, demonstrating highly relevant experience and understanding. These industries include:

• Academies
• Agriculture
• Charities
• Construction
• Hair and beauty
• Hotel and leisure
• Landlords
• Legal profession
• Media
• Medical
  
• Plumbing
• Public sector
• Restaurants
• Taxi drivers

Comprehensive protection

Of course, the protection you’re promoting is of the highest standard, giving your clients peace of mind with comprehensive cover up to £100,000 – with no excess for tax returns up to 90 days late. You can also offer flexible cover, and indemnity limits to suit individual needs.

Cover includes:

• Full enquiries
• Aspect enquiries
• Business-inspection notices
• VAT and employer compliance visits
• Business-record checks
• IR35 status checks
• VAT disputes
• IR35 disputes
• PAYE and NIC disputes
• IHT enquiries
• Employment status disputes
• Interventions (informal enquiries)
• Partners/directors/secretary and spouse cover
• Application for a judicial review
• Code of Practice 8 investigations

If you need cover for other areas, we can arrange it – just ask.

Industry-leading support

Through 20:20 Tax Protection, you can seek help and advice from PFP on any investigation. Its claims team is highly experienced in tax investigations, and is happy to pass on a wealth of knowledge – free of charge. Many firms are surprised at the lengths PFP will go to help defend clients under enquiry. They’re here to support you when you need it most.

You’ll also get plenty of help with claims:

• 48-hour claim handling
• Online portal to make claiming easy
• Live updates also on the portal, and you can request payments there
• All documentation on the portal
• Claims payments made by BACS within 14 days

Other support from PFP:

• Regular visits from your account manager
• Monthly CPD webinars for your staff
• Seminars
• Podcasts
• Expert tax-advice lines
• Access to over 100 leading tax experts
• Tax investigation workshops